Product Description
Our Gift Cards can be redeemed on our website, over the phone and in store for any products in our shop and for sessions in our Sensory Room!
Upon checkout you will receive an email that contains a unique gift card code that can then be used to redeem its value
About Us
Special Stars Foundation is a registered charity (registration number 1156237). We provide a range of social and creative learning opportunities for people with disabilities, plus support, advice and training services for parent carers. Alongside this, we are committed to sourcing and stocking specialist items designed with individuals with disabilities in mind, with the aim of supplying these items to families across the UK for the lowest possible cost
Shipping and Handling Time
We ship using second-class services, which allows us to be as cost-effective as possible as a small charity
We use a variety of different couriers, depending on the size and weight of your order. For smaller items, we use Royal Mail, and for larger items, we tend to use Royal Mail, Evri, UPS, Parcelforce and Palletways.
We estimate a turnaround of no more than 3 working days for us to receive your order, package it and ship it out to you, although we endeavour to ship out to you as quickly as possible
Returns
We only accept returns if your item is damaged or faulty. If this is the case, please contact us via email at admin@heyspecialstars.co.uk and we will be more than happy to work with you to find a solution
Contact
Should you have any queries regarding your order, please call us on 01482 227657 or email us at admin@heyspecialstars.co.uk
